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Privacy Policy

This Privacy Policy describes how Fitz Sports (“we”, “our”, “us”)
collects, uses, and protects your personal information when you use
www.fitzsports.com.au (“Site”).

By accessing or using this Site, you confirm that you have read, understood,
and agree to this Privacy Policy.

Purpose

The purpose of this Privacy Policy is to inform users of our Site of the following:

  • The personal data we collect
  • How we use collected data
  • Who we may share data with
  • Your rights regarding your data
  • Our cookie policy

This Privacy Policy applies in addition to the Terms and Conditions of our Site.

Consent

By using our Site, you consent to:

  • The terms outlined in this Privacy Policy
  • The collection, use, and storage of your data as described

Personal Data We Collect

We only collect personal data necessary to operate our business and provide our services.

The information we may collect automatically includes:

  • IP address
  • General location data
  • Pages viewed and links clicked
  • Browser and device information

The information you may provide voluntarily includes:

  • First and last name
  • Email address
  • Phone number
  • Billing and delivery address
  • Account details
  • Order information

This data may be collected when you:

  • Create an account
  • Place an order
  • Contact us

How We Use Personal Data

Personal data collected may be used for the following purposes:

  • Processing and fulfilling orders
  • Customer service and support
  • Communication regarding orders or enquiries
  • Improving our Site, products, and services
  • Analytics and statistics
  • Marketing communications (where consent is provided)

Who We Share Personal Data With

We may share your data with trusted third parties where necessary to operate our business,
including:

  • Payment processors (e.g. Stripe, PayPal)
  • Shipping providers (e.g. Australia Post)
  • Service providers assisting business operations

We may also disclose personal data where required by law or to protect our legal rights.

Fitz Sports does not sell your personal data.

If you follow links to external websites, please note that we are not responsible
for their privacy policies or practices.

How Long We Store Data

We retain personal data only for as long as necessary to fulfil the purposes outlined
in this policy, unless a longer retention period is required or permitted by law.

How We Protect Your Data

We take reasonable measures to protect your personal data, including secure systems
and encryption where appropriate.

While we strive to protect your information, no method of transmission over the Internet
is completely secure.

Accessing or Updating Your Data

You may request access to, correction of, or deletion of your personal data by contacting:


customerservice@fitzsports.com.au

Opt-Out of Marketing

You may opt out of receiving marketing communications at any time by:

  • Clicking the “Unsubscribe” link in our emails
  • Updating your account preferences

Cookie Policy

Cookies are small files stored on your device that help improve your browsing experience.

We may use:

  • Functional cookies – to remember your preferences
  • Analytical cookies – to understand Site usage and performance
  • Targeting cookies – to personalise content and marketing

You can disable cookies via your browser settings; however, some Site features
may not function correctly.

Modifications

Fitz Sports reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page.

Contact Information

For questions regarding this Privacy Policy, please contact:


customerservice@fitzsports.com.au